Shipping policy

At Pawtopi.space, we are committed to delivering quality pet products efficiently and securely.

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may be extended during holidays, promotional events, or periods of high order volume.

We currently ship to most countries and regions worldwide.

Shipping availability may vary depending on local regulations and carrier restrictions.

Estimated delivery time:

7–15 business days

Delivery times are estimates and may vary due to:

Shipping fees are calculated during checkout and displayed before payment confirmation.

Occasionally, we may offer promotional free shipping campaigns.

Once your order ships, tracking information will be provided via email whenever available.

Customers are responsible for monitoring shipment progress using the tracking information provided.

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

These charges are not controlled by Pawtopi.space and remain the customer's responsibility.

If your package appears lost in transit, please contact us.

We will work with the shipping carrier to investigate and determine an appropriate resolution.

Email: support@pawtopi.space
Phone: (604) 704-2890